Last updated: 24/04/2025.

1. Introduction

Welcome to Unique Colour ("we", "us", "our"). We are committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.uniquecolour.co.uk), subscribe to our newsletter, or book our services.

2. Data Controller

Caroline Sargeant trading as Unique Colour

Registered address: Manchester, UK (full address details available on request and on service booking paperwork)

Contact email: info@uniquecolour.co.uk

3. Information We Collect

We collect and process the following personal data: Contact details: name, email address, phone number (when provided). Booking information: selected appointment slot, payment details processed via Square Appointments. Newsletter data: namne, email address, GDPR consent and subscription preferences, managed via Kit. Form responses: any additional information you provide in booking or contact forms. Technical data: IP address, browser type/version, device information, pages visited, cookies and analytics data.

4. How We Collect Your Data

Directly from you when you fill in forms to subscribe, contact us, or book a service. Automatically as you navigate our site (through cookies, analytics tools). Third‑party integrations when you pay via Square Appointments or subscribe to our newsletters via Kit.

5. Legal Basis for Processing

We process your personal data on the following lawful bases under the UK law and GDPR: Consent: when you opt in to receive our newsletter. Contract performance: to deliver the services you book and process payments. Legitimate interests: to analyze website traffic, improve our services, and maintain security.

6. Purposes of Processing

We use your data to:

Provide and manage colour‑analysis consultations and related services.Communicate with you about appointments, updates, and support requests.Send newsletters, marketing emails, and promotional offers (if you have consented).Monitor and improve our website performance and user experience.Comply with legal obligations (tax, accounting).

7. Data Sharing & Third‑Party Processors

We may share your data with the following service providers, who process data on our behalf: Kit (email marketing and automation). Square Appointments (booking and payment processor).Canva (website hosting and design). IONOS (DNS hosting and email forwarding). Google Analytics (website analytics). All processors act only on our instructions and are bound by EU/UK data‑protection obligations.

8. Cookies & Tracking

We use cookies and similar technologies to: Remember your site preferences and login status. Analyse trends and site usage (via Google Analytics). Deliver embedded content (e.g. Kit forms, Square booking widget). You can manage your cookie preferences via the cookie‑consent banner on our site or by adjusting your browser settings. Disabling non‑essential cookies may affect site functionality

9. Data Retention

We retain your personal data: Newsletter subscribers: until you unsubscribe, plus 2 years of inactivity. Booking records: 6 years (for tax and accounting purposes). Analytics and cookies: up to 12 months (or as required by the specific cookie).

10. Your Rights

Under the UK law and GDPR, you have the right to: Access and receive a copy of your personal data. Rectify incorrect or incomplete information. Erase your personal data (subject to legal obligations). Restrict or object to processing in certain circumstances. Data portability (receive data in a structured format). Withdraw consent at any time (for marketing communications).To exercise any of these rights, please contact us at info@uniquecolour.co.uk.

11. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

12. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent changes.

13. Contact Us

If you have questions or concerns about this Privacy & Cookies Policy, please email us at info@uniquecolour.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.